Jake Mazulewicz
Jake Mazulewicz
Director
JMA Human Reliability Strategies
Seven Practical Steps to Build a Culture of Safety & Human Performance
Errors and surprises in high-hazard industries can end lives, ruin careers, and capsize company reputations overnight. Some teams manage these risks far better than others. What works? What doesn’t? Join us to learn the fundamentals of seven steps successfully used by: pilots, firefighters, paramedics, electric power line workers, military paratroopers, and other high-reliability teams across the globe.
The seven steps are: (1) Take a Learning-Based Approach. (2) Build Psychological Safety. (3) Lead After Action Reviews. (4) Transform Investigations. (5) Apply Defenses. (6) Improve Systems. (7) Build Resilience.
In this fast-paced overview, you’ll see real-world examples of companies that have reduced errors, improved safety, and built trust at the same time. You’ll learn field-tested techniques from High Reliability Organizations (HROs), from Human & Organizational Performance (HOP), and from the presenter’s own hands-on experience as a firefighter, EMT, and military paratrooper. You’ll walk away with practical techniques you can apply immediately, plus eye-opening insights to guide you for years to come.
Jake Mazulewicz shows technical experts practical ways to prevent dangerous and expensive errors. He has worked with: The US Department of Energy, Power Engineers, Energy Safety Canada and 250+ other groups. He teaches practical skills based on Human & Organizational Performance (HOP) and High Reliability Organizations (HRO).
He has a decade of experience in the Safety Department of a large electric power utility. And when he was young (and immortal), he served as a firefighter, an EMT, and a military paratrooper. For the past 9 years, he’s led workshops, keynotes, and event reviews for clients worldwide. He’s the author of the HOP Handbook for Leaders on Amazon.