Kay Mueller
Kay Mueller
Senior Manager, Safety
L’Oréal, North Little Rock
Empowering Employees: Building a Safety Culture Together
This presentation explores the transformative eight-year journey of L’Oréal’s North Little Rock manufacturing site as it strives for an interdependent safety culture. Grounded in the “hummingbird principle,” the site embraces the philosophy that small, individual actions, when combined, create a significant positive impact. This principle is woven into the fabric of the site’s safety approach, fostering a sense of shared responsibility and collective ownership.
The journey highlights the crucial role of visible safety leadership at all levels, emphasizing employee participation and an “each other’s keeper” mentality. Attendees will gain insights into the strategies, challenges, and triumphs experienced along the way, demonstrating how a commitment to continuous improvement and individual empowerment can lead to a truly transformative safety culture.
Kay Mueller is the Senior Safety Manager at L’Oréal’s North Little Rock, Arkansas plant, also known as the Color Cosmetics Center of Excellence. With over 23 years of experience at L’Oréal, Kay has a diverse background spanning manufacturing production, environmental health and safety (EH&S), and quality. For the last 8 years, she has focused her expertise on building a robust health and safety culture. Kay leads the site’s Safety Management System (ISO 45001) and OSHA’s Voluntary Protection Program, driving a cultural shift towards interdependence and a proactive approach to eliminating LIFE risks.
She fosters a work environment where every employee feels empowered to actively participate in safety initiatives and contribute to a culture of continuous improvement. This commitment to shared responsibility and proactive risk mitigation is at the heart of Kay’s safety philosophy. Her team’s outstanding achievements in cultivating this safety culture have been recognized with numerous RoSPA awards, culminating in the prestigious Sir George Earle Trophy in 2023. Kay holds certifications as a Professional Engineer, Certified Energy Manager, Certified Safety Professional, and Special Government Employee.
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