Jake Mazulewicz Profile

Seven Practical Steps to Build a Culture of Safety & Human Performance

Errors and surprises in high-hazard industries can end lives, ruin careers, and capsize company reputations overnight. Some teams manage these risks far better than others. What works? What doesn’t? Join us to learn the fundamentals of seven steps successfully used by: pilots, firefighters, paramedics, electric power line workers, military paratroopers, and other high-reliability teams across the globe.

The seven steps are: (1) Take a Learning-Based Approach. (2) Build Psychological Safety. (3) Lead After Action Reviews. (4) Transform Investigations. (5) Apply Defenses. (6) Improve Systems. (7) Build Resilience.

In this fast-paced overview, you’ll see real-world examples of companies that have reduced errors, improved safety, and built trust at the same time. You’ll learn field-tested techniques from High Reliability Organizations (HROs), from Human & Organizational Performance (HOP), and from the presenter’s own hands-on experience as a firefighter, EMT, and military paratrooper. You’ll walk away with practical techniques you can apply immediately, plus eye-opening insights to guide you for years to come.