Ashley Craig

Ashley Craig

Principal Human Factors and Process Safety Engineer

PEAR+ Performance Influencing Factors Analysis Methodology

The PEAR+ Model is an evolution of the foundational PEAR framework (People, Environment, Actions, Resources), widely used in human factors engineering for safety-critical industries such as aviation. While the original PEAR model effectively addresses static, task-specific environments, PEAR+ expands its scope to account for the complexities of dynamic, technology-driven systems.

This enhanced model incorporates cognitive, interactional, and adaptive factors, integrates proactive system feedback, and addresses emerging challenges such as automation, virtual and augmented reality, cybersecurity, and hybrid operations. By focusing on decision-making under stress, team dynamics, and trust in automation, PEAR+ provides a forward-thinking approach applicable to all industries.

The addition of feedback loops and system-level integration shifts the focus from reactive risk mitigation to proactive error prevention and continuous improvement, ensuring resilience, adaptability, and inclusivity in complex human-system operations.

Ashley Craig is a certified Associate Human Factors Professional (AHFP) and Principal Human Factors and Process Safety Systems Engineer with a career dedicated to enhancing performance, safety, and system integration in high-risk, safety-critical industries. Her current work focuses on integrating human factors engineering into process safety within the chemical industry, specializing in hazard mitigation, cognitive workload management, and human-machine interface optimization. Ashley’s expertise spans multiple sectors, including aerospace, chemical, and industrial safety, where she drives regulatory compliance and risk-based decision-making through human reliability analysis and systems engineering.

Before her work in the chemical industry, Ashley supported NASA’s Artemis Gateway mission as a Human Factors Engineer, where she led astronaut-centric design enhancements, usability testing, and system safety evaluations for modules. She also has experience in forensic human factors consulting and academic mentorship in doctoral-level research at Rice University. Ashley holds a Master of Science with Distinction in Human Factors Engineering from Embry-Riddle Aeronautical University and a Bachelor of Science in Communication Theory and Kinesiology from Sam Houston State University, combining technical expertise with a passion for human-centered design.